Please accept my apology to you for our paper being late the last two weeks. Due to problems at our printer’s plant, they were not able to deliver them on time. They have been implementing new programs to provide better service, but we have not seen the progress yet. We have been working with them, and had received assurances that all difficulties were ironed out. We were also told that we would have no further problems. Unfortunately, lightning strikes at their plant took them down this week. They printed our paper in Sedalia yesterday morning, but were unable to get it back to the post office in time. Once again, I am embarrassed to say it will be one day late. While I understand acts of nature this week, that does not excuse the previous two weeks.
We depend on outside sourcing for printing, labeling, and mailing. They have let us down these past few weeks, and, in turn, we have let you down.
We will be starting with new providers next week. We hope the transition is seamless, and you will once again receive your papers on time. We remain committed to provide you with a quality, on-time local newspaper, whatever it takes.
I hope you will bear with us while we resolve these problems. Again, I am sorry.